JyJili terms of service Bangladesh

These JyJili terms of service Bangladesh form a binding user agreement between you and us for access to our online casino and sports betting services. By creating an account, logging in, depositing, placing bets, or using any part of the site, you confirm you have read and accepted these terms, our rules, and our policies. If you do not agree, you must stop using the platform immediately. For related notices, please review Privacy Policy and Disclaimer before continuing. Where a conflict exists between promotional material and this agreement, this agreement controls.

1. Acceptance and Scope

This agreement applies to your use of our website, mobile access, services, and any associated features we make available, including betting, casino play, account tools, and customer support. It also covers any communications we send that relate to your account or transactions. If we provide additional rules for specific products, those rules apply alongside this agreement. Your continued use after any changes means you accept the updated terms. If any part of this agreement is found unenforceable, the remaining parts continue in effect.

2. Eligibility and Capacity

You may use the services only if you are 18+ and have the legal capacity to enter a contract. You must be a resident of Bangladesh and access the services only where doing so is lawful for you. You must not be currently self-excluded with us, or otherwise restricted by a responsible gambling tool we provide. We may request evidence of your age, identity, and residency at any time. If you do not meet these requirements, you must not register, deposit, or play, and we may restrict or close your account.

3. Self-Exclusion and Limits

We support responsible gambling by offering account controls intended to help you manage risk. You may request self-exclusion or cooling-off, and you may ask us to set limits such as deposit limits, wagering limits, or session restrictions where available. Self-exclusion is intended to block access for the chosen period and cannot be reversed until the period ends, except where the law requires otherwise. You are responsible for providing accurate details so we can apply restrictions correctly. If you believe you have a gambling problem, stop playing and contact support for self-exclusion.

4. Registration and Account Accuracy

To use paid features, you must open an account and provide complete, true, and current information, including your name, date of birth, contact details, and any other information we request. You must keep your information updated at all times. You may hold only one account per person, household, device, and payment method unless we approve otherwise in writing. We may refuse registration or suspend an account if we cannot verify information, if we detect duplicate accounts, or if we suspect prohibited activity.

5. Account Security Responsibilities

You are responsible for keeping your login credentials confidential and for all activity on your account, whether authorized by you or not. Do not share passwords, do not allow others to use your device to access your account, and do not use public or insecure networks for sensitive actions. If you suspect unauthorized access, you must change your password and notify us promptly. We may require additional verification before allowing withdrawals or changes to account details. We are not responsible for losses caused by your failure to protect your credentials.

6. Identity Verification and KYC

We apply KYC checks to verify your identity, age, and residency, and to meet our AML obligations. You agree to provide documents and information we request, such as government-issued identification, proof of address, and proof of payment method ownership, and to cooperate with any follow-up questions. We may use third-party verification tools to validate information. We may suspend deposits, wagering, or withdrawals until KYC is completed. If documents are incomplete, inconsistent, or appear altered, we may reject them and request alternatives.

7. Deposits, Currency, and Wallet

All account balances, deposits, and withdrawals are handled in BDT (৳). You must deposit using payment methods available to Bangladesh users within the cashier, and you must use only payment instruments that belong to you. We may set minimum and maximum deposit limits, and we may apply security checks to deposits. Deposits are credited when confirmed by our systems and payment partners. You are responsible for ensuring you enter correct payment details. Any chargebacks, reversals, or disputed deposits may result in suspension and recovery actions.

8. Withdrawals and Payout Controls

Withdrawals are paid in ৳ to an approved method available in the cashier and, where possible, to the same method used to deposit, in line with AML controls. We may require KYC completion before processing any withdrawal and may request additional verification for large or unusual transactions. You must ensure your withdrawal details are accurate; we are not liable for payments sent to incorrect details you provided. We may decline or delay withdrawals where we suspect fraud, bonus abuse, chargebacks, or other prohibited activity, or where required by law or compliance.

9. Bonuses, Promotions, and Bonus Terms

Promotions are optional and subject to bonus terms, including wagering requirements, eligible games or markets, maximum bet rules, and expiry periods stated in the offer. Unless we state otherwise, bonuses are limited to one per person, one per household, one per IP address, one per device, and one per payment method. We may void a bonus and related winnings if we detect multi-accounting, irregular play, or attempts to bypass wagering requirements. Please review current promotional rules in Bonuses before opting in.

10. Betting, Settlement, and Errors

A bet is accepted only when confirmed by our system and shown in your betting history. We settle bets according to our internal rules and the official results available to us. If we identify a palpable error, technical malfunction, or data feed issue that materially affects a market, odds, stake, or settlement, we may void, correct, or resettle affected bets to reflect the intended outcome under our rules. You must check your transaction history and report suspected errors promptly. Our records are the primary evidence of your activity on the platform.

11. Responsible Gambling Commitment

Gambling involves financial risk and is not a way to earn income. You agree to gamble responsibly, set affordable limits, and play only for entertainment. We may display safer-gambling messages, offer self-exclusion, and provide tools to help you manage time and spending. If we detect patterns that indicate harm, we may contact you with information, apply restrictions, or recommend self-exclusion. You must not attempt to bypass limits by creating new accounts or using another person details. If you are under 18+, you must not use the services.

12. Prohibited Use and Conduct

You must not use the services for any unlawful, abusive, or harmful purpose. Prohibited conduct includes fraud, identity misrepresentation, multi-accounting, bonus abuse, collusion, use of automated tools or scripts, exploitation of software bugs, and any attempt to manipulate outcomes. You must not place bets on behalf of others or act as an agent. You must not harass staff or other users. We may investigate suspicious activity and may suspend accounts, void bets, void bonuses, and withhold payouts where we reasonably suspect prohibited conduct.

13. AML and Source of Funds

We maintain AML procedures designed to detect and prevent money laundering, terrorist financing, and other financial crime. You agree to provide information about the source of funds and source of wealth when requested, and to cooperate with enhanced due diligence where required. We may monitor transactions, betting patterns, and payment behavior, and we may report suspicious activity to relevant authorities where required. We may freeze or restrict funds while reviews are ongoing. You must not use the platform to transfer value, launder money, or disguise ownership of funds.

14. Intellectual Property and License

All content on the site, including software, design, text, graphics, logos, and compilation of materials, is owned by us or our licensors and is protected by applicable intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the services for lawful personal entertainment. You must not copy, modify, distribute, reverse engineer, or create derivative works from any part of the platform, except where permitted by mandatory law. Unauthorized use may result in account termination and legal action.

15. Privacy and Data Processing

We process personal data to provide services, secure accounts, complete KYC, meet AML obligations, prevent fraud, and comply with legal requests. We may share data with service providers that support payments, verification, security, and customer support, subject to confidentiality and security controls. You agree that we may contact you about account matters, compliance requests, and service updates. Marketing preferences may be managed through available settings where provided. For details on what we collect and how we use it, review Privacy Policy before using the platform.

16. Limitation of Liability

To the maximum extent permitted by applicable law, we provide the services on an as-is and as-available basis and do not guarantee uninterrupted access, error-free operation, or that the services will meet your expectations. We are not liable for losses caused by internet outages, device issues, unauthorized access due to your negligence, or delays caused by verification and compliance checks. We are not responsible for indirect or consequential losses, including loss of profits, business, or opportunity. Nothing in this agreement limits liability that cannot be excluded by law.

17. Suspension and Termination

We may suspend, restrict, or terminate your account immediately if we reasonably believe you breached this agreement, failed KYC checks, engaged in prohibited activity, attempted chargebacks, or created risk to our operations or other users. You may request account closure by contacting support, subject to completion of any open compliance review and settlement of outstanding bets. Upon termination, your license to use the services ends. Where permitted, we may void bonuses and related winnings tied to breaches. We may retain records as required for compliance and dispute handling.

18. Governing Law and Disputes

This agreement is governed by the laws applicable in Bangladesh, and you agree that disputes will be handled under those laws. If you have a complaint, you must contact our support first and provide relevant details, including usernames, transaction references, and dates. We will review complaints in good faith and may request additional information. References to any gambling regulator of Bangladesh are limited to the extent such authority applies to your use of online gambling services; you remain responsible for understanding your legal position and obligations.

19. Changes to These Terms

We may update these terms to reflect changes in services, security practices, legal requirements, or operational needs. Updated terms become effective when posted on the site unless stated otherwise. We will take reasonable steps to notify you of material changes through the platform or by contact details linked to your account. If you continue using the services after the effective date, you accept the updated terms. If you do not agree, you must stop using the services and request account closure, subject to settlement and compliance checks.

20. Contact and Notices

To contact us about these terms, KYC requests, withdrawals, self-exclusion, or complaints, use the support options provided within the site or through your account area. Notices we send to you may be delivered through on-site messages, email, or other contact methods you provided, and are considered received when sent, subject to proof of delivery where required. You are responsible for keeping your contact details current. For access to key product areas, you can use Sports and Casino from the main navigation.